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Leading American RV retail chain RV Retailer LLC (RVR) has announced what it calls an ‘industry-leading’ partnership with the RV Technical Institute (RVTI) that will provide all of its techs with access to the institute’s standardised training, curriculum and certification resources. Using RVTI’s Authorised Learning Program, service technicians employed by RVR will have access to all RTVI training material at no cost to them, including materials, unlimited testing, access to self-paced online programs as well as a comprehensive training portal.

Jon Ferrando, president and CEO of RVR, said: “We are pleased to announce a multi-year partnership with RVTI to deliver training and certification for our service technicians across the RV Retailer family of stores. This investment by RVR in tech training will support the continued growth of our service and parts business. We are committed to ensuring that we have the best certified technicians who have the resources available to advance their skills and provide the highest quality RV service for our customers at our 55 stores.”

Meanwhile, Curtis Hemmeler, executive director of the RVTI, added: “RV Retailer's commitment to training and developing its service technicians is setting the bar for the industry to follow and makes them the perfect learning partner for the RV Technical Institute. Through attracting new service technicians to meet the demand of the rapidly growing RV industry, and providing the gold standard RV Technical Institute training to their technicians, RV Retailer is showing their dedication to improving the customer experience.”

Created by top RV industry experts, RVTI offers the only industry-wide training program and career path for RV technicians. The career path included four levels of certification, from a Level 1 Certified Pre-delivery Inspection Technician all the way to a Level 4 Certified Master Technician.

Taylore Elliott, RV Retailer's chief human resources officer, concluded: “This investment in our people provides RV Retailer service technicians with the opportunity to receive RVTI's training and certification at no cost to the employee and allows RV techs to advance their skills and build a career. We are committed to having all of our service techs certified this year as part of this program.”

Picture: RV Technical Institute