News

Leading supplier of RV components Lippert has successfully hosted its first-ever rally for its customer-focus group, the Lippert Scouts. The Lippert Getaway was held in Pigeon Forge in Tennessee and attended by more than 325 members of the Lippert Scouts customer focus group, as well as Lippert employees from the customer experience, customer service, technical institute, marketing and executive leadership departments. 

For two full days, Lippert conducted learning tracks revolving around technical training and the RV lifestyle. Attendees learned tips and tricks on all things RVing from technical troubleshooting on common RV issues, to RV makeovers and how to boondock off the grid in their RV. Lippert also invited several of its influencer and ambassador partners who also gave insightful seminars on the RV lifestyle.

Most of the rally attendees were members of Lippert’s consumer-focus group, the Lippert Scouts, which was launched in June 2020 with the goal of bringing 50-100 super-users together to provide product feedback and spread the word about all the great things that Lippert does for the RV community.

Jason Lippert, president and CEO of Lippert, said: “Our first Lippert Getaway rally exceeded all our expectations. Last year, Lippert created our customer experience team with the sole focus on reaching out to RV users so that we can make everything about the RVing experience better. The Getaway gave us time and space to talk one-on-one with hundreds of campers within our influencer group, the Lippert Scouts, so we can better understand what products and services campers want to better the RV lifestyle.”