RV Dealers Association recognises top brands and manufacturers

North America’s RV Dealers Association (RVDA) is set to honour 21 different manufacturers and brands from the industry in its 2021 Quality Circle Awards as part of its 27th annual Dealer Satisfaction Index (DSI) survey. To be recognised with the DSI award, brands or manufacturers must have received at least 15 dealer responses and scored more than 4.25 on average on a 5 point scoring scale. The survey was conducted from June through to September this year and asks dealers to express their level of satisfaction with brands on reliability/quality, parts, warranty and sales. 


The 2021 winners are:

Towable RV manufacturers/brands: Airstream; Alliance RV (Paradim, Valor) CrossRoads RV (Zinger/Volante); Cruiser RV (Shadow Cruiser, MPG, Radiance, Embrace, Stryker); East to West (Alta, Della Terra), Forest River (Flagstaff travel trailers, fifth wheels, and Shamrock expandables); Grand Design RV (Imagine, Momentum, Reflection, Solitude, Transcend); Gulf Stream Coach (Innsbruck, Amerilite, Conquest, Kingsport) Heartland RV (Milestone, Elk Ridge, Big Country); Highland Ridge RV; Intech RV (Flyer, Luna, Sol, Terra); Keystone RV (Alpine, Avalanche, Cougar, Montana, High Country, Raptor, Carbon); KZ RV (Durango, Durango Gold, Venom, V-Series, Sportsmen, Sportsmen Sportster, Sportsmen Classic); Lance Camper (truck campers); Venture RV (SportTrek, Sonic, Status) and Winnebago. 

Motorised RV manufacturers/product categories: Airstream; Gulf Stream Coach; Leisure Travel Vans/Triple E; Newmar, Pleasure-Way, Renegade RV, Tiffin, and Winnebago.


RVDA chairman Chris Andro said: "The DSI results highlight top-rated manufacturers in several important areas of dealer and customer support. Thanks to all the dealers who responded to the survey and congratulations to the manufacturers earned Quality Circle Awards this year.”

About 520 dealership locations across the USA and Canada were surveyed in the 2021 DSI and the top-rated manufactures will be recognized and receive their awards during the RV Dealers International Convention Expo at Paris Las Vegas from 9 to 10 a.m. on Thursday, Nov. 11 in the Vendome room.

Image © RVDA